Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:


All care has been taken in preparing the information contained on this website, but no responsibility can be taken for errors or exclusions. All prices listed are inclusive of GST.
Product Prices, Shipping Costs and other details may be subject to amendment without notice.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers when required. We constantly review our systems and data to ensure the best possible service to our customers. We will not sell, share, or rent your personal information to any third parties.

Refunds Policy

If you have received stock that is in poor condition, you need to tell us of issues within 7 days of receiving the product. Take a photo, send it to [email protected]. (We may ask you to send it back so we can improve our process).We'll either *send you replacement stock OR we'll reimburse you for the stock you are not happy with. (*Excludes commercial quanitities, please contact [email protected] for further advice.)

Please Note:

Do not have the product delivered & left in an exposed position. EG, In the Sun, outdoors etc.

Maintain confectionery in a cool dry place. Temperatures below 5°C and above 22°C will result in chocolate blooming (where the chocolate goes white).

Take responsibility for your own consumption. If the product has been heat affected do not eat it.

Notification of Changes

BigLolly.com.au reserves the right to change these conditions without notice from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.


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